故事与关怀

在益来牙医，我们所提供的关怀不仅仅止于治疗本身。它体现在每一次用心的沟通、每一段共同的经历，以及我们与每一位患者及其家庭之间所建立的信任。

在这里，我们分享牙医的心得体会、患者的真实声音，以及我们所珍视的社区点滴。这些故事共同展现了我们最重视的价值：以温暖、尊重与真诚之心，实践专业卓越的临床护理。

听听大家怎么说

益来牙科诊疗所
5.0
Based on 188 reviews
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Abdul Halim profile picture
Abdul Halim
3 周 前
Another job well done...will come again in the future !!! ...
shan profile picture
shan
3 周 前
Experienced really good customer service, and am very satisfied with the results! The dental services they provide are affordable and of high quality! I went for cleaning and polishing and Dr Louisa was very careful and thorough in helping me get rid of the stubborn stains between my teeth.

My mom previously had misfit dentures from another dental clinic that caused her a lot of pain, but Dr Ng managed to help her get comfortable dentures that fit her well. Highly recommened!
Tan Sin Ee profile picture
Tan Sin Ee
4 周 前
I feel happier and more confident in my smile after Dr Louisa Chiong fixed my teeth. A big thank you to all the staff from the clinic. You guys are awesome 👍👍👍!
Mark Chong profile picture
Mark Chong
4 周 前
My mum visited the clinic recently to get her dentures done and was impressed by Dr Ng's attentive and caring personality. The doctors and staff there were good communicators and the overall experience was more than satisfactory to her. Looking at other reviews, it is no doubt that the clinic is a highly recommended place!
Yu Hern- Kenneth Seow profile picture
Yu Hern- Kenneth Seow
4 周 前
Superb service, friendly staff, put one's at ease. Recommended fully for anyone for dental health!! 6 stars!!!!
adam haikal profile picture
adam haikal
1 月 前
first time gg to this dental.deserve more then a 5 star for dr louisa
Kelvin Kwan profile picture
Kelvin Kwan
1 月 前
If anyone is googling for the most ethical, gentle and caring dental clinic, it's right here. I've patronised many different dental clinics over the past years and there's a hidden gum issue that couldn't escape from Dr. Louisa's eagle eyes. I confidently took up her recommendation so there wouldn't be any surprise issue in time to come. Thank you so much and I will be back! 🙂
Choco Indulgence profile picture
Choco Indulgence
2 月 前
Really thankful that they can accommodate me as I'm having pain due to swollen gums. Doctor Louisa was very nice and she manage to calm my nervousness. The staffs are also nice and friendly. Thank you.
milo Tea profile picture
milo Tea
2 月 前
The dentists and staff here are very warm, welcoming & provide professional care to their patients! 😀
Merinissa Villarico profile picture
Merinissa Villarico
2 月 前
Highly recommended doctor and staff kind and friendly..and also give discount ❤️
Dr. Ng Lay Choo thank you ..your so very kind ❤️
katherinelk Wong profile picture
katherinelk Wong
2 月 前
My lst impression is the clinic so unique that you has enter a garden with animals. Many beautiful dolls display. . The nurse are friendly n helpful as well as the doctor Louisa Chiong. Young and good. I will recommend friends to this clinic if they need dentist.
Kenneth Tan (YesYouKen) profile picture
Kenneth Tan (YesYouKen)
2 月 前
Dr Ng is patient and very understanding!
E T profile picture
E T
3 月 前
Did a few fillings. Was attended by Dr Louisa Chiong. She was patient and understanding. Dental staff was professional and made me feel at ease during the long treatment process.
Phay Phaytwo profile picture
Phay Phaytwo
3 月 前
Dr Louisa Chiong service very good skill and very kindness. Well done and good job doctor.thank you very much 🙏
Soonheong Lew profile picture
Soonheong Lew
4 月 前
The doctors and nurses were very attentive and talkative. A great experience! Thumbs up! 👍
Teng Woei Ming profile picture
Teng Woei Ming
4 月 前
Attended by dr louisa, she is really caring and provide assurance/guidance along the way to ensure comfort throughout the entire process. And thanks for attending to me despite the clinic is packed with appointments.
Mohammad Zubair Zulhilmi Mohammad Yusofe profile picture
Mohammad Zubair Zulhilmi Mohammad Yusofe
4 月 前
Dr Eli & her dentists were very thoughtful, caring & friendly.
roger lee profile picture
roger lee
4 月 前
Going to Eli is like finding a family who take cares of ur teeth, not just one member, but the whole family. Painless & precise extraction. After that, making dentures & making adjustments to the dentures. All of these in the most friendly & cozy environment u can't find elsewhere.
Valarie Koh profile picture
Valarie Koh
4 月 前
The dentists were friendly and the services provided were really good. Thank you 😊
Do It profile picture
Do It
5 月 前
Great experience!!! Very friendly
soh chze keong profile picture
soh chze keong
5 月 前
Have been visiting the dental clinic for 20 years and they have done a great job of keeping my teeth and gum healthy.
Josephine Soh profile picture
Josephine Soh
5 月 前
1st time visiting this clinic after recommendation from a friend. Was attended by Dr Louisa Chiong. She was v patient and gentle over the course of my treatment. Her explanation was v also clear. I also sort some useful advice on my husband's implant (extraction done alsewhere) issue. Overall very happy with Dr Louisa's service. Clinic assistant (forgot to get her name) was also very friendly. Highly recommend Eli Dental Surgery.
D L profile picture
D L
5 月 前
This is a family-run dental clinic that, unlike large corporate practices, offers a personalized customer experience with a genuine human touch.
Gary Koh profile picture
Gary Koh
5 月 前
Very professional and gentle dentist. The whole experience was smooth and painless. Highly recommended!”
punitha sassigaram profile picture
punitha sassigaram
5 月 前
I had a good experience she make me feel super comfortable explain well on treatment and i m coming back on friday dr cassie chiong u r the best
100 Feel profile picture
100 Feel
5 月 前
Nice and smooth jobs
Rui Teck Lim profile picture
Rui Teck Lim
5 月 前
Very professional and patience to answer your questions and make sure you are comfortable to continue the treatment at any point of the time.
Jas Evaicez profile picture
Jas Evaicez
5 月 前
Very friendly and soft spoken doctor.1st visit and I was impressed by the doctor treatment with patient and care.Highly recommended and will come back again soon.Happy CNY!
Noctambulus profile picture
Noctambulus
5 月 前
The dentists and helpers at this place are super friendly and most importantly extremely competent! Since primary school I had a fear of dentist after a bad experience and related that to Dr.Cassie.

Doctor Cassie quelled my fears and walked me through what would happen throughout the entire process and told me what sensations I would experience….After that, She gave me the options on how they could proceed.

After choosing to extract my wisdom teeth, she did everything as promised and I everything like how she assured me was true e.g a lot of pulling sensations.

I am absolutely impressed at the level of competency of Dr. Cassie. Her professionalism and dedication to her work to make us patients feel comfortable.

Do drop by if you are experiencing any tooth problems. Rest assured that you will be in good hands.
Soon Teck Phua profile picture
Soon Teck Phua
5 月 前
Very professional and friendly
Angelia Choo profile picture
Angelia Choo
5 月 前
CARING, GENTLE & FRIENDLY DENTIST
Dr Louisa patiently explains my dental issues & was gentle when using her dental equipments. Her willingness to help with my sensitive & cracked molar while another dentist elsewhere in Toa Payoh Central outrightly refused to help me speak volumes that she place her patient’s discomfort first unlike the other dentist which I saw before her. Eli Dental Surgery also follow-up with a call to me after that. Highly recommended! 👍👍 👍
Percy Chong profile picture
Percy Chong
6 月 前
Two generation of Dentists under one practice. They bring warmth and familiarity to their professional services in the heartland. And they defined what a family doctor should look like.
Ming Huei Lim profile picture
Ming Huei Lim
6 月 前
Excellent service

Very professional

Best dental experience in my life
Jin Hua profile picture
Jin Hua
6 月 前
The dentist was very friendly and the treatment wasn't painful as I have not been to dental for a few years
Choo Ruizhi profile picture
Choo Ruizhi
6 月 前
Careful, thoughtful dental care that I can trust.
Esther Tang profile picture
Esther Tang
6 月 前
My family have been with Eli Dental for many years. Dentists are professional and friendly and charges are reasonable.
LeeLee profile picture
LeeLee
6 月 前
Dr Louisa Chiong is a competent & compassionate dentist! Highly recommended! She's nice and good!
Lay Choo Gan profile picture
Lay Choo Gan
6 月 前
Very professional, provide clear explanation and details that I did not get from other dentists.
Rowena koh profile picture
Rowena koh
6 月 前
The environment is good and staffs are accommodating
Hana Rahman profile picture
Hana Rahman
6 月 前
Dr Cassie, the best dentist i have known... she did a good work on my tooth. The moment I go in, they make me feel comfortable & less nervous. They are Friendly & Joyful. Thank you Dr Cassie, Dr Ng & Dr Lousia. You ease my pain...
Yibin Chan profile picture
Yibin Chan
6 月 前
Love the vibes of the place , the clinic has a very aesthetic and cute design , giving it a very chill and calm atmosphere unlike most other clinics. The dentists and the assistants are very polite and professional. Would recommend this place 100%
Baby Bunn profile picture
Baby Bunn
6 月 前
Our whole family goes here for dental treatment. Doctors and staff are friendly, cheerful and gentle when treating us. 💕
Jackie Joseph profile picture
Jackie Joseph
6 月 前
Dr Ng is the best Dr. She managed to solve my tooth issue.
Ai Zhen Ng profile picture
Ai Zhen Ng
6 月 前
Drs Ng have been very helpful and attentive to my oral concerns. I appreciate the time and care taken to address them. Their dental services are superb!
grace chia profile picture
grace chia
6 月 前
the dentists here are all very nice!!🥰
Alice Lim profile picture
Alice Lim
6 月 前
V good service n dentist n place
Dorcas Phua profile picture
Dorcas Phua
6 月 前
Dr Louisa n her assistant chin are extremely gentle. Fully uunderstood my fear sitting in the dentist chair. Scalding polishing n filling were done comfortably. Thank you
loh kia fang karen profile picture
loh kia fang karen
6 月 前
Had my dentures done by the senior Dr Ng and am very satisfied with the results. Had often heard of people complaining of uncomfortable or pain when wearing dentures, but I have no issues at all, even from the beginning! She will make several alterations to be sure that the dentures fits me to the best. The dentures feels and look so natural. They made me feels more confident when I smile, thank you Dr Ng. Staffs are always so friendly, highly recommend.
Amy Looi profile picture
Amy Looi
7 月 前
I had a very positive experience at this dental clinic. The dentist was gentle, patient, and highly professional, taking time to explain each step and making sure I was comfortable throughout the treatment. Appreciate the care and reassurance provided, which made the visit stress-free. Highly recommended.
Chuan Teck Lee profile picture
Chuan Teck Lee
7 月 前
My son and I came here for a toothache and cleaning respectively. The dentists were professional and friendly. Would certainly recommend them.
Jean Yeo profile picture
Jean Yeo
7 月 前
The doctors are friendly, caring and will explain the conditions in detailed before proceed to do the necessary.
Chee Kong Lim profile picture
Chee Kong Lim
7 月 前
The dentist and cashier are attentive.
Kenny Lim profile picture
Kenny Lim
7 月 前
Skillful dentists. Great job. Didnt feel a thing. Highly recommended
General Lim profile picture
General Lim
7 月 前
Very good experience and friendly doctors
chickendouchebag profile picture
chickendouchebag
7 月 前
I’ve been coming here for basic scaling and polishing for a few sessions with Dr Louisa Chiong. Price is alright, pretty on par with standard these days.

She’s very attentive and friendly in her work. Would recommend
sheryl khoo profile picture
sheryl khoo
7 月 前
Louisa, the dentist, is excellent.
Hsu Pou Swee profile picture
Hsu Pou Swee
7 月 前
I’ve been visiting Eli Dental for more than 2 decades. Primary dentist was Dr Ng but in recent visits, her daughter, Dr Louisa Chiong has been attending to my dental needs. I find Dr Chiong very detailed and her patient demeanour puts me at ease. Congrats to Dr Ng for guiding the next generation and earning her well deserved semi-retirement.
boon chye loh profile picture
boon chye loh
7 月 前
Very good Sirver good money
John Tan profile picture
John Tan
7 月 前
Coming here makes me feel like i'm at home. Relaxed environment with gentle caring dentists and Mr Bean playing on the TV haha
S profile picture
S
7 月 前
Comfortable, friendly and experienced dentists
B.A.P轩 profile picture
B.A.P轩
7 月 前
Staff were all friendly, humble, respectful and task orientated. Not pushy for unneeded or unwanted procedures. Will be back. Thank you for the work you all put in. 🙂
Lala WK Wang profile picture
Lala WK Wang
7 月 前
Friendly and approachable staff around the clinic. Helps to ensure the session to be comfortable and well. Thanks
Luster Blue profile picture
Luster Blue
7 月 前
I was attended by Dr Louisa for my routine cleaning. She is gentle and skillful. Thanks for Dr Louisa and the team.
Fungyin Quek profile picture
Fungyin Quek
7 月 前
Dr Louisa is friendly, knowledgeable and puts me at ease during my wisdom tooth extraction. She explained everything so clearly . She even gave me a call to check on my condition 👍
Kenny Messi profile picture
Kenny Messi
7 月 前
Hi Dr Cassie and Teams, Good service and great help today. Thank you . Randy.
Goh Wan Ni profile picture
Goh Wan Ni
7 月 前
Pleasant experience friendly experience dentist
Meishan Lim profile picture
Meishan Lim
8 月 前
Dr Ng Lay Choo is a very responsible and helpful doctor. Great to follow her for more than 10 years.
Tang Chee Kuan profile picture
Tang Chee Kuan
8 月 前
The impeccable and meticulous care of Dr Ng Lay Choo and her team are long heard of in this estate… I consulted Dr Louisa as a second opinion on the option of fixing a tooth crown.

She stood out as a steady hand in this area of orthodontics. Hearing me out patiently and analysing my oral issues. She also offered professional advice to the various options that availed and was not shy pointing out the pros and cons.

I will be back for a follow up in the weeks ahead and am convinced the level of care offered in this clinic befits the reputation of this team
That has served in this estate for more than 4 decades.
Kok Li Xian profile picture
Kok Li Xian
8 月 前
Excellent service from start to finish. The dentist was meticulous and reassuring, and the staff made me feel very comfortable throughout my visit.
YKay Lee profile picture
YKay Lee
8 月 前
1st time here, atmosphere is great. Few oil paintings hanging around the waiting room, gave me time to enjoy them while waiting. Dr. Louisa d Staff are friendly. Her explanation on the procedures clearly, treatment is careful and letting me know any effect may happened before proceeding to perform. This should be a good mentoring from her Dentist mom, whom in the dentistry for almost 40 years.
Cheers and keep up the good work.
Terri Chiong profile picture
Terri Chiong
8 月 前
This place is great for kids! My 4.5 year old needed his teeth polished, and it was such a pleasant experience. He wasn’t scared at all. He was given silly sunglasses so that the light from the dental chair wouldn’t hurt his eyes and he was so fascinated looking at his teeth being cleaned in his little mirror. Thank you dentists for putting him at ease!

Edit in Dec 2025:
Brought my 2 year old daughter for her first dental visit after the previous good experience with my older child. The dentists managed to get her climb up the dental chair happily and participate in the whole inspection and cleaning process ! I’m so amazed. Very kid-friendly
Photo from customer review
Cleo Chiong profile picture
Cleo Chiong
8 月 前
Trustworthy dentists who care for their patients.
Had a painless scaling and polishing experience despite my intrinsically sensitive teeth.
Definitely will keep coming here to my dental reviews!
ChinHwei Yong profile picture
ChinHwei Yong
8 月 前
My regular dental clinic for years. I've been treated by Dr Louisa since she joined this clinic Dr Louisa provides the most attentive and excellent service.
Strongly recommended.
Vivian Tan profile picture
Vivian Tan
8 月 前
Seeing Dr Ng Lay Choo for few years love her services and she very nice and friendly : ) will be continue to see her
Photo from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer review
hahaha Ah profile picture
hahaha Ah
8 月 前
A great experience! The dental clinic was lovely, and the dentist carefully removed the tartar hidden in my gums. The dental floss was very smooth afterward. The dentist and nurses were all very kind. Thank you Dr. Louisa and nurse Chiayu!
Amanda Yeang profile picture
Amanda Yeang
8 月 前
Second time to Eli Dental. Was well taken care of by Dr Ng Lay Choo and Dr Louisa 😄
Charmaine Lee profile picture
Charmaine Lee
8 月 前
Dr Cassie is really nice and passionate about her job. Great service and cleaning but also passionate about what she does. Very helpful too, tried to find a cheaper alternative for a foreign worker
Peter Leong profile picture
Peter Leong
8 月 前
Two months ago, I was attended to by Dr Ng Lay Choo. She noticed that my gum condition was not in the most healthy state. There were some swelling and periodic bleeding. Two or three of my teeth were shaky. Dr Ng told me she would conduct a "deep cleaning" of the affected teeth and, hopefully, my situation will improve although the outlook may not be that promising.

The entire procedure took about 45 minutes. She was very patient to ensure that I experienced minimal pain throughout the treatment. She told me what I needed to do to clean my teeth after that treatment and to return for a review one month later.

I followed her instructions. There were some discomfort for about two days. Thereafter, I could feel the improvement to my gum condition.

I returned for a review last month. She noticed that my teeth were no longer shaky and my gum condition were very much healthier. I could feel my affected teeth were firmer. She was very pleased with the outcome and I am delighted with her care and treatment plan that yield this positive outcome.

If I had not consulted with Dr Ng and procrastinated, I believe my gum condition would have worsen and a consultation at a specialist surgery is imminent. It will be a costly affair.

Thank you, Dr Ng for your willingness to attend to my condition despite the odds. I appreciate very much your advice and post treatment plan that I should follow to bring about this successful outcome. I am sure many more will be able to benefit from the care you are able to provide.
Jayden Tan profile picture
Jayden Tan
10 月 前
I was really scared about getting my tooth pulled, but Dr. Louisa was amazing! She explained everything so patiently and made me feel calm. The extraction was gentle and quick, and she kept talking to comfort me the whole time. After it was done, she carefully went over what was wrong with the tooth, made sure I wasn’t bleeding anymore, and gave me all the tips for taking care of it afterward. I felt really looked after — thank you so much, Dr. Louisa!
Y profile picture
Y
10 月 前
My teeth were in pretty bad shape, but Dr. Cassic patiently explained what was going on and taught me how to take better care of them. She’s super cheerful and positive — her energy makes the whole clinic feel warm and happy!

Dr. Louisa is amazing too! She’s very gentle and caring, with great skills and a genuine heart for her patients. She took my dental condition seriously and made me feel so comfortable during every visit. Both doctors are wonderful — highly recommend this clinic!🥰🥰
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